Bloomberg lists the company as a consumer discretionary distributor of wholesale sex toys with 150 employees at its primary Chatsworth location on Lassen Street. Under the Diamond parent company, employees seem content to work for the brand. On national job board websites, current and former employees provide a rating of 4.7 out of five stars.
These highly positive ratings relate to work-life balance, compensation and benefits, job security and advancement, management and culture. Reporting employees provide a glimpse into the company culture through compliments related to warehouse and logistics training quality, an employee-friendly atmosphere and prompt provision of equipment when needed.
Global Brand Recognition Among Consumers of Wholesale Sex Toys
Pipedream Products maintains a strong global following as a wholesale sex toys company. Using proprietary design and technologies, they market a range of collections that span all categories of sex toy brands and products. Virtually every well-positioned retail company selling wholesale sex toys to the public include the company's products in their stores. Each product is thoughtfully designed and crafted to enable interpersonal connection, intimacy and pleasure.
The company's wholesale sex toys are available through eCommerce and brick-and-mortar retail stores. Sex toy brands under the Diamond Products, LLC subsidiary umbrella sell extremely well worldwide. They offer immediate brand recognition and strong consumer following.
ECommerce outlets carry the products in Australia, Czechoslovakia, Canada, the United Kingdom, Poland, Germany, Aruba, Russia, Spain, the Netherlands, Sweden, France and Ukraine. In the United States, the brand maintains zero complaints listed by the Better Business Bureau and an A+ rating, although it is not BBB-accredited.
Accolades for Product Design and Marketing
The products company has received more than 70 awards from institutions and industry associations, for product design and development. These awards include multiple IDEA Design Awards, ID and AIGA recognitions.
The California-based company attributes its success and industry recognition as related to their registered trademark of being "Always on the Cutting Edge" in the wholesale sex toys market. Another consumer-facing registered trademark is, "We Don't Make the Orgasm - We Make the Orgasm Better."
The marketing team behind the brand family stays on top of their image in the media. They provide free monthly newsletters, advance information about new product releases and a calendar of events that keep their name top-of-mind. The brand's public relations and media tactics work, as global mainstream press often reports news of their latest products.
Customer Product Warranties Make Customer Service Easy for Retailers
Retailers selling the brand can rely on seamless handling of customer concerns. The company offers consumers easy registration of purchased products, according to their one-year warranty for rechargeable products. For non-vibrating and battery-operated items, the warranty is for 90 days. Guarantees cover mechanical failure within the associated warranty timespan, according to the purchase date.
To activate their warranty, customers register and must keep their original retail or eCommerce purchase receipt. When making a claim, these documents must accompany the defective or failed product for return to the manufacturer. Consumers can also use a receipt photo, in lieu of a paper copy. Upon confirmation of the warranty validity, a replacement product ships to the customer within two to four weeks.
Top Product Lines and Collections
The California brand certainly offers a wide range of sex toys wholesale. One product line selling extremely well to women of all ages is Jimmyjane. These products focus on sophisticated design for solo and couple use. Included in this collection are vibrators, masturbators, lubricants, cock rings, accessories and other sex toys wholesale.
A complementary line to Jimmyjane's female-centric approach is SirRichard's. These products marketed directly to men include vibrating cock rings, prostate massagers, lubricants, pumps and strokers. Just as Jimmyjane offers colors and designs appealing to female buyers, SirRichard's appeals to male consumers in color and design.
Another product line showing fantastic sales results is the Ultimate Fantasy Doll collection. Each love doll made of soft silicone features a stainless steel skeleton, functioning joints, a USB warming wand and female attributes. These dolls also come with a backstory to build up the fantasy.
Other top wholesale sex toys for Pipedream Products include Anal Fantasy, Basix, Classix, Comfortably Numb, Fantasy, Fetish Fantasy, Fuck Me Silly, Juicy Jewels, Pump Worx, Ultimate Rabbits and Wanachi. Her Ultimate Pleasure all-in-one stimulator won the coveted Erotix Awards Product of the Year Award for 2019.